| Seller | DeepForest Technologies Co., Ltd. |
| Address | International Science Innovation Building, Kyoto University 36-1, Yoshida-Honmachi, Sakyo-ku, Kyoto 606-8501, JAPAN |
| Phone | +81-80-1289-3350 *Operating hours: 10:00 AM to 5:00 PM (excluding Saturdays, Sundays, and public holidays) in Japan Standard Time (JST). |
| mail@deepforest-tech.co.jp | |
| Representative | Masanori Onishi |
| Fees required other than the product fee | Consumption tax, transfer fee |
| Return / refunds | Due to the nature of electronic products, we generally cannot accept refunds or returns. Similarly, if you cancel your membership mid-way, no refunds or returns will be accepted. However, if you purchase from the website and we confirm that the license is unused, we will only accept refunds and returns. If you need a refund or return, please first contact us (mail@deepforest-tech.co.jp). |
| Delivery time | If you purchase from the website, you can use it immediately after completing the payment. Orders placed via email will be processed within 3-5 business days, and the product license number required to use the product will typically be emailed to you within one week. |
| Sales Price | The prices are listed on each product's introduction page. |
| Payment method | Credit card or bank transfer |
| Payment time | Credit cards are processed immediately. In the case of bank transfer, payment will be made at the end of the month following the month of delivery. |
| Software operating environment | DF Scanner: Windows 10, 11 DF LAT: Windows 10, 11 |